Access Claims Services Contact Us

Contact Us

We welcome inquiries about StarStone Workers’ Compensation products and services.

Corporate Headquarters

201 East Fifth Street, Suite 1200
Cincinnati, OH 45202
Phone: 513.599.7511 | Toll-free: 844.722.7827 (STAR) | Fax: 513.599.7501

For Account Receivable/Payable Questions

Email: [email protected]

For Claims Services

First Notice of Loss Email: [email protected]
General Questions Email: [email protected]

To Request Loss Control Services

Email: [email protected]

To Request Loss Runs

Email: [email protected]

For Policyholder Support Questions

Email: [email protected]

Payment Terms and Conditions

Please remit payment upon receipt of an invoice and provide the following information with each remittance:

Payment Details

US Mail

Payable to StarStone National Insurance Company
StarStone National Insurance Company
P.O. Box 744289
Atlanta, GA 30374-4289

Overnight Mail or Courier

Bank of America Lockbox Services
Lockbox 744289
6000 Feldwood Road
College Park, GA 30349